Platinum Play has been in the online casino game since 2004, which means it has almost two decades worth of experience in delivering quality games, customer support, bonuses, promos, security features and more. In this review, we take a more detailed look at what Platinum Play has to offer its players, in order for you to make an informed decision as to whether or not it's worth your while.
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- The Platinum Play Casino is one of the online gambling sites that popped up during the early 2000's. By now, it has gained close to a decade's worth of experience and, like fine wine, Platinum Play Casino only gets better and better.
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General information
Established in 2004, Platinum Play has been around long enough to have made a serious impression on the online casino community. Furthermore, independent regulator, eCOGRA, has awarded it the player seal of approval for providing fair gameplay and responsible casino behaviour, plus it's fully licensed by the Malta Gaming Authority (MGA). Platinum Play delivers what every respectable online casino should – namely first-rate customer support, cutting-edge security features, hundreds of quality games, and trusted banking options. Better still, it delivers special extras, with tailor-made Daily Deals, Bonus Wheel prizes, loyalty benefits and more. Also worth noting is that Platinum Play is accessible on smartphone, tablet and desktop, which means you can not only play here at any time, but from anywhere too.
Security and Regulation
An eCOGRA-approved and MGA-licensed operation, Platinum Play definitely delivers when it comes to player peace of mind. Not only does it strictly observe the standard practices of responsible gaming, it utilises cutting-edge 128-bit SSL encryption technology – this ensures the integrity of any and all private data that you supply to the casino, as well as the security of your finances.
Casino Games
At Platinum Play, it's highly unlikely that you'll ever run out of choices, as there are more than 500 games on offer at this fine establishment. What's more, new games are released on a regular basis on all platforms, resulting in a continually growing selection for you to enjoy. Taking all that into account, you might be surprised to learn that Platinum Play has only teamed up with three software providers, namely Microgaming, NetEnt and Evolution Gaming. That said, these three are genuine giants in the biz, with multiple awards to their credit for delivering products of the highest quality, so you're definitely in good hands. Microgaming is responsible for the bulk of the games, delivering quality slots, progressive jackpot slots, video poker, blackjack, roulette, keno and baccarat titles, while Evolution Gaming provides the goods when it comes to live casino games – these are high-definition streamed games that allow you to compete against actual dealers in real time while you're on the move with your mobile device, or from the comfort of your own home on your PC.
Mobile App
As we've already stated, Platinum Play is available to enjoy on mobile, which means you can play your favourite games wherever and whenever. Worth noting is that not all of Platinum Play's games have been made mobile friendly, but those that have, including the latest releases and many popular oldies, have been optimised so that there's zero sacrificing of quality when you play – regardless of what size screen you're looking at. Platinum Play is available as a mobile app, which you can download onto any iOS or Android device. It's also accessible via any mobile browser, if you don't want to download the app.
Opening an Account
We are happy to report that the sign-up procedure at Platinum Play is quick and easy – some of the info you will be asked to supply includes the following…
- Country of residence
- First and last names
- Email address
- Date of birth
- Residential address
- Preferred language
Deposits and Withdrawals
When it comes to withdrawing funds or making deposits from your account, you will be able to do so with relative ease, thanks to Platinum Play's partnership with some of the most popular and trusted financial institutions, for example: Visa, Mastercard, Flexepin, INSTADEBIT, paysafecard and more. The mechanisms vary from web wallets, bank transfers and prepaid solutions to, of course, credit and debit cards. Simply choose the option that pertains to you and follow the easy process. Remember, while deposits are immediate, the withdrawal of winnings can potentially take up to 7 days to process – there are also maximum and minimum amounts that you'll be allowed to take out. Both the time it takes and the amounts you can withdraw have been arrived at to ensure your, as well as the casino's, protection.
Promotions and Bonuses
When you sign up to play at Platinum Play, you will become eligible for its welcome offer worth up to $800, which covers the first three deposits that you make. In other words, with your first deposit, you'll qualify for a 100% match up to $400, while on your second and third deposits, you'll score a 100% match up $200 each. The minimum deposit amount is $10, while the wagering requirements are 50x. Better still, this is not the end of your bonus fun. You can also look forward to customised Daily Deals and in-play rewards, as well as a Bonus Wheel – watch the countdown ticker to see when you can spin the wheel again and stand the chance to score bonus credits, loyalty points, spins and more. Last, but certainly not least, we have the loyalty program. Here, you earn loyalty points for every real cash bet that you make. Once you have a certain number of points, you can exchange them for bonus credits – plus, you'll be able to level up from Bronze to Silver, Gold, Platinum, Diamond and Privé: each level adds more rewards for you to take advantage of.
Customer Support
While Platinum Play does provide a highly informative FAQ page, with all the answers to the most frequently asked questions, it also offers a multilingual, 24/7 customer support service that's accessible via email or Live Chat. What can they help you with? Anything from deposit and withdrawal queries, to new game releases, bonus info and more. As for the languages offered at support level, these include English (Canada and NZ), French, as well as German, Swedish, Spanish, Finnish and more.
Conclusion
Does Platinum Play offer a platinum-plated experience as promised on the site? Well, it certainly delivers when it comes to games, service, security, bonuses, promos and more. Plus, it's mobile friendly for even more ease of use.
We think Platinum Play is a winner, but it's ultimately up to you to decide whether or not it's the one for you. To give it a shot, register, claim your welcome offer and start playing. Enjoy!
Platinum Play Casino Review – First Impression
Founded in 2004, Platinum Play Casino is part of the Digimedia family of online casinos. The group has a good reputation for the quality of its gambling products and Platinum Play upholds that legacy by offering access to top-shelf games, competitive bonuses and iron-clad security standards.
It's rare for online casinos to stick around for as long as Platinum Play has because they operate in such a fast-paced and competitive industry. This online casino has held on to its customer base by evolving its products and keeping up with the demands of a changing virtual landscape.
Platinum Play is compatible with almost any device, from Mac and PC computers and laptops to mobile devices for gambling on the go. Licensed by the Malta Gaming Authority and holding eCOGRA certification, players are assured a safe, reliable and fair gambling experience at Platinum Play. Smart live gaming casino.
Software Platform and Favourite Games
Platinum Play Casino is home to casino games by three developers - Microgaming, Evolution Gaming and Real Dealer. The latter two are responsible for the entire collection of live dealer games at this online casino.
This casino is home to a massive library of slot games, which comes as no surprise to Microgaming fans. After all, this is one of the most prolific studios operating at present and new slots are released practically every month. The ever-popular Microgaming progressive jackpot games also make an appearance as does a collection of table games and other titles.
Evolution Gaming is undoubtedly the top dog when it comes to live dealer games. Year after year, the developer cleans up at every single industry awards show. In fact, it has been taking home awards for the best live dealer supplier for several years in a row now.
Slot Games at Platinum Play Casino
Slots are a big part of the online gambling industry and a large proportion of players are drawn to online gambling precisely because of slot games. At Platinum Play casino, the selection is varied enough to keep both new and returning players entertained.
You simply cannot beat Micrograming when it comes to slot variety and slot quality. From animal-themed slots like White Buffalo and Penguin Splash to Asian-inspired games like So Much Sushi and Lucky Twins, this developer is not afraid to get creative. With so many titles to choose from, the search bar is a useful addition that helps players find what they are looking for.
Table Games
This category includes both RNG-powered table games and the live dealer versions, which then also feature in their own separate category. In this section of the review, we'll mainly be talking about the standard table game software.
Familiar games like baccarat, blackjack, roulette and craps are joined by titles that we wouldn't normally consider to be in the same category. You can find bingo and keno in this section alongside the Sic Bo, 3-Card Poker and Red Dog.
An interesting thing to note in this category is the presence of Real Dealer roulette games. These do not feature in the Live Casino category as the Evolution Gaming titles do.
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Live Casino
The live casino games at Platinum Play are all, with the exception of a handful of roulette games, supplied by Evolution Gaming. Live dealer fans know that Evolution is best provider for live format games and stud poker, Sic Bo, roulette, Dragon Tiger, baccarat, blackjack, Monopoly Live and Deal or No Deal can all be found here.
Video Poker
Microgaming might be a slots heavyweight but it's no slouch when it comes to other kinds of games. In the Video Poker section, players can enjoy titles such as Aces and Eights, Bonus Poker, Deuces Wild and more. Players can also have a go on any of these games in free mode, which is a fun, risk-free way of trying a new game or working on your strategy skills.
Platinum Play Mobile Casino
Platinum Play has been around a while and has witnessed the shift to mobile gambling first-hand. Research shows that gamblers are turning to the mobile platform in droves as handheld devices have become invaluable to our daily lives.
This casino takes full advantage of the amazing capabilities of tablets and smartphones to deliver a seamless, intuitive mobile casino site. The casino is built using HTML5, which essentially means that it performs as a instant play casino in any browser whether that's on a computer, laptop, smartphone or tablet.
Players can use their login details to sign in from any device. Indeed, they can join Platinum Play from their phone or tablet. They can access a range of exciting casino games, more of which are constantly being added, and can also access banking, promotions and support features too.
Big Progressive Jackpots
When we visited Platinum Play, there were 17 different progressive jackpot slots to try out. Each one displayed its current prize pool size on its thumbnail, making it easy to compare the different ones at a glance. The following progressive Microgaming jackpots are available at Platinum Play right now:
- Mega Moolah
- Mega Moolah Isis
- Wheel of Wishes
- Atlantean Treasures
- Cash Splash
- Major Millions
- Fruit Fiesta
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Other Bonuses & Promotions
New players are welcomed to Platinum Play with an excellent three-tier welcome package. Returning players have plenty to look forward to as well thanks to this casino's dynamic promotional calendar.
A feature we particularly enjoyed is the Bonus Wheel. Multi hand video poker. Once players have used up their welcome package, they are allowed to spin the wheel every four hours. Prizes include free spins bundles, bonus credits, extra loyalty points and deposit matches.
When we visited, Platinum Play was offering a new deposit bonus every day. There are also weekly and monthly opportunities that involve rewards like match bonuses, offers on newly released games and the chance to earn bonus Reward Points. Additional perks can be unlocked through the VIP program, which we will discuss next.
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Platinum Play Rewards and VIP Program
This online casino offers a combined rewards program and a VIP scheme. Reward Points are awarded each time a player wagers and players get a points boost of 2,500 points as soon as they make their first deposit at Platinum Play. Not a bad start! Accumulated points can be exchanged for bonus credits, which will allow players to enjoy casino games for free.
There are 6 levels in the rewards program, with the final one being invitation only. Each subsequent level awards the player bigger and better bonuses and access to Daily Specials, which are exclusive to the scheme.
Deposit and Withdrawal Methods
Platinum Play is geared towards an international player base and as such, it accepts a wide range of currencies such as Euro, GBP, USD, NOK, NZ$, DKK, CHF, and R$. Players should keep in mind that some payment providers are restricted in certain countries. You can find more information on the Platinum Play Banking page. This casino accepts the following payment methods for deposit:
- Ecopayz
- iDebit
- Giropay
- Paysafecard
- Bank Transfer
- Visa credit/debit cards
- Mastercard credit card
- Skrill
- Neteller
- Trustly
Players can use the following methods for withdrawal. Withdrawal fees may be applied by the payment provider.
- Skrill
- Neteller
- Bank transfer
- iDebit
- Credit cards
- Entropay
The maximum withdrawal limit is set at €10,000 per day.
Withdrawal Speed and Reversal Time
Platinum Play reviews withdrawal requests fairly quickly, with a pending time of just 24 hours max. Players can easily cancel their withdrawal requests during this period. The following processing times apply:
1 - 2 Days
5 - 7 Days
5 - 7 Days
21+ Days
50
Customer Service and Support
Platinum Play has combined its FAQ and Help sections into one page. The FAQ part is relatively short and answers only the most basic casino queries. We think Platinum Play could do a little better in this respect.
Luckily, the rest of the Help page is more useful. It contains a section specifically about withdrawal rules and withdrawals T&Cs as well as the full T&Cs document for the whole site. The Help page is also where a player can access the available support channels:
- Contact Form on website
- Live Chat: Click on the ‘Chat Now' button to launch the text chat feature that will connect you to a support agent.
Casino Facts
2002
Malta
No
96.50%
Yes
Conclusion
There was a time when Platinum Play was a download casino but we are pleased to see that it has moved with the times, adding instant play and a mobile casino to its site. While the casino does only feature two game developers, it has chosen perhaps the two finest studios in business today so we think that players will not be disappointed by the experience being offered here.
